Revocation

Right of Withdrawal

Status: 2026-05-22

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us:

Tim Büttner
Paracelsusstr. 47
73730 Esslingen

Email: hallo@modo.shop

by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

[Select here what applies:]
□ We bear the costs of returning the goods.
□ You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their nature, characteristics and functioning.

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal does not apply to or expires prematurely for contracts:

  • for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery,
  • for the supply of goods which are made to customer specifications or are clearly tailored to personal needs,
  • for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded.

These exclusions generally do not apply to the Modo product (NFC hardware).

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To
[HERE: First and last name / company]
[HERE: Street, house number]
[HERE: Postcode, city]
Email: hallo@modo.shop

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):

______________________________________________

Ordered on (*) / received on (*):

______________________________________________

Name of consumer(s):

______________________________________________

Address of consumer(s):

______________________________________________

Signature of consumer(s) (only for communication on paper):

______________________________________________

Date:

______________________________________________

(*) Delete as appropriate.

TEMPLATE — Status: [Date]. The instruction text follows the official sample instructions (Annex 1 EGBGB) and is generally legally sound if adopted completely and correctly. Nevertheless, have it checked by a lawyer before going live — especially the return shipping cost selection and the correct contact details.